Refund Return Policy
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased from the SpeedFactory Online Store:
- You have 14 calendar days to return an item from the date you received it.
- You must contact SpeedFactory before shipping your item back to the store and receive an RMA number
- Only items that have been purchased directly from SpeedFactory, either through the SpeedFactory Online Store or at an SpeedFactory Retail Store, can be returned to SpeedFactory. SpeedFactory products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
- Please ensure that the item you're returning is repackaged with all the original packing and documentation that were included when you received it.
There are some items, however, that are ineligible for return, including:
- Opened and used goods
- Special Order goods
- SpeedFactory Store Gift Cards
- SpeedFactory Print Products
Once we receive your item, a refund is initiated immediately. The way your refund is processed depends on your original payment method:
- If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
All return items should be shipped to:
5001 S Burlington Way
Tacoma WA 98409
253-566-4331 or contact email@example.com